Experience full HMO lettings and management, including set up, tenant find, maintenance, compliance and rent collection, all handled by our expert team.
1.
We specialise in managing Houses of Multiple Occupation, ensuring compliance with all regulations.
2.
Our team has years of experience in efficiently managing HMO properties, from tenant care to licensing.
3.
We take care of all tenant management, including find, to ensure smooth operations and tenant satisfaction.
4.
We provide proactive maintenance services, keeping your property in top condition through regular inspections and effective repairs.
5.
Our strategies minimise void periods, quickly filling rooms with qualified tenants to ensure maximum cashflow for our clients.
6.
We optimise rental yields and efficiently manage properties to maximise your returns, including rent appraisals and increases.
Comprehensive property management at a competitive rate.
10%
We source and place tenants at no extra cost, included in our management fee.
Included
Complete HMO setup provided with no additional fees.
Included
Extra services offered completely free of charge.
Free
MARKETING
Online marketing, advertising boards, email marketing.
VIEWINGS
Accompanied viewings for prospective tenants.
SCREENING
Screening of prospective tenants through application form.
REFERENCING
Full referencing checks on potential tenants.
AST
Tenancy agreement creation and signing.
DEPOSIT
Tenant deposit protection and serving of prescribed information.
INVENTORY
Full house inventory and schedule of condition.
Included
CALL OUTS
Designated 24/7 emergency call out number for tenants.
INSPECTIONS
Quarterly property inspection with photographic report.
RENT
Tenant rent & arrears management.
RENT REVIEW
Tenancy rent reviews & renewal negotiation.
TENANT MANAGEMENT
Liaise and communicate with tenants.
LETTINGS
Re-letting of property when vacant.
MAINTENANCE
Routine repairs and maintenance management.
GARDEN
Routine garden maintenance management.
GAS SAFETY
Arranging annual gas safety certification.
ELECTRICAL SAFETY
Arranging EICR & PAT Testing*.
HEALTH & SAFETY
Arranging additional health & safety certification*.
LICENSING
Comply with HMO license and regulations.
10%
DEPOSIT DISPUTES
Tenant deposit disputes.
RENEWAL
Tenancy renewals.
RENT STATEMENT
Monthly rent receipt.
REPORTS
Fire, gas and electric safety quarterly report.
NOTICES
Serving notice seeking possession.
LICENSE APPLICATION
Apply or reapply for HMO license.
Free
LEGALS
Attending Court for possession hearings.
£250
Energy Performance Certificate (EPC)*
Gas Safety Certificate*
Legionnaires Risk Assessment*
Electrical Inspection Condition Report (EICR) and Portable Appliance Testing (PAT)*
Annual Fire Alarm and Emergency Lighting Testing*
At Cost*
“Great property manager.
Was quick and helpful with all aspects including; Check in, customer service, responding to maintenance and everything in between.
Thanks Ray and the team!”
“I recently stayed in one of the rooms owned by R Charles Property. I must say the customer service is top notch. When it comes to maintenance I must say, I have had no trouble at all. If you are looking for a good, homely and a peaceful place to stay after you come back from a hectic day at work, you should choose R Charles Property.
A very passionate and responsible person indeed!”
“The process of moving was fast and efficient, everything was explained. The property manager responds quickly to maintenance requests or any queries.
The house was well maintained, clean and each occupant has privacy . I felt safe in this home and had a pleasant stay.”
“Ray has been a wonderful point of contact as I was looking for a place to live. He was helpful, friendly, and always communicated clearly and responded quickly. Maintenance requests were always dealt with promptly and professionally, and the house itself was in immaculate condition when I moved in.
Thank you for everything Ray at R Charles Property.”
FAQs related to our HMO Lettings & Management Service
What is included in your full HMO management service?
Our full management service includes tenant onboarding, rent collection, property maintenance, inspections, and compliance with HMO regulation, all handled by our expert team.
Do you charge extra for finding tenants?
No, tenant finding is included in our service. We handle advertising, vetting, and onboarding of tenants at no additional cost.
How do you ensure my property stays compliant with HMO regulations?
We manage all aspects of HMO compliance, including licensing, fire alarm checks, safety checks and ensuring the property meets local council standards.
What measures do you take to minimise void periods?
We use strategic marketing, fast tenant turnaround, and proactive tenant management to ensure minimal void periods, keeping your property occupied and profitable.
What happens if there’s an issue with a tenant or the property?
We handle all tenant issues, including disputes and repairs, quickly and efficiently. Our team provides 24/7 support to ensure the property is maintained and tenants are satisfied.
What is your fee structure for HMO management?
We charge a 10% monthly fee for full management, which includes tenant find, HMO setup, utility bill payment setup, and additional complimentary services.
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Created by the team at Outcraft Agency
